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Season 3
Episode 45: The Hiring Friends Dilemma
In today's episode of The Founder and CEO Podcast, Mike and Patrick tackle one of the most emotional (and common) early‑stage questions: Should I hire my friends? Drawing on real stories from building Carbon Black and beyond, Mike and Patrick unpack both sides of the equation: the incredible ups...
Episode 43: Leveling Up Customer Success - An Interview with Jenny Campbell
In this episode of the Founder and CEO Podcast, Mike and Patrick are joined by customer success expert Jenny Campbell to explore the full lifecycle of building, expanding, and optimizing customer success and customer experience teams in high-growth companies. Jenny shares actionable insights on when...